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Shipping and Delivery Policy

 

DELIVERY POLICY


The cost of packing and delivery is clearly displayed at the checkout for your approval prior to confirming your order.

Products will only be delivered once full payment has been received.

Free delivery is available on all your orders over £100 of purchase.

Orders placed between Monday-Friday will be despatched within 1-3 working days on weekdays (excluding Bank holidays) or at weekends orders will be processed the following 1-2  working days.

No orders are processed, despatched or delivered on Bank Holidays or weekends.


UK Mainland


Products will be delivered with Royal Mail signed for 1st or 2nd class service or UPS courier, depending on the weight/size of the products. Delivery times vary, so please allow 2-3 working days, especially in the busy periods. Shipping fee is £6 (under £75 in UK).

We will not be held accountable for any delays in delivery, delays may occur due to circumstances beyond our control.

If a parcel is sent by Royal Mail or UPS, we will email you with your reference number as soon as the parcel is shipped.


Pre-orders and Backorders now available 


We regularly order items that are not in stock from the manufacturer every two weeks.

It may take up to 10-20 working days for these products to arrive, as this includes customs clearance and handling of dangerous goods.

Some items may be temporarily out of stock, while others may only be available for pre-order. 

If your order contains any produducts from back orders, your oreder will be delivered  all together.


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